Google Reviewer

(Translated by Google) A Heartfelt Thank You to Downey Promenade Dental Group I don't usually write reviews unless an experience truly leaves a lasting impression on me—and this one certainly did. After years of dealing with dental issues and a series of disappointing experiences, I finally found the care I needed at Downey Promenade Dental Group. From the very beginning, I felt respected and truly cared for. The staff took the time to understand my dental history and tailored my treatment with thoughtful attention and kindness. The office is clean and professional, and the customer service is exceptional. They made me feel safe and supported, especially after the damage caused by a previous dentist: sore teeth, infections, bleeding gums, and failed implants had become part of my daily life. What truly touched me was their generosity. They understood the financial burden I was facing and offered me discounts to help me get through. Their compassion and professionalism made a world of difference. Before coming here, I had a terrible experience with an opportunistic dentist—Raymond M. Tash, DDS—who left me with nothing but trouble. But thanks to Downey Promenade Dental Group, I finally feel like I'm healing and receiving the treatment every patient deserves. (Original) Un Agradecimiento de Corazón al Downey Promenade Dental Group No suelo escribir reseñas, a menos que una experiencia realmente me deje una huella profunda—y esta sin duda lo hizo. Después de años lidiando con problemas dentales y una serie de experiencias decepcionantes, finalmente encontré el cuidado que necesitaba en Downey Promenade Dental Group. Desde el primer momento, me sentí respetada y verdaderamente atendida. El personal se tomó el tiempo para entender mi historial dental y adaptó mi tratamiento con atención cuidadosa y trato amable. La clínica está limpia, es profesional, y el servicio al cliente es excepcional. Me hicieron sentir segura y apoyada, especialmente después del daño causado por un dentista anterior: dientes doloridos, infecciones, encías sangrantes e implantes fallidos se habían convertido en parte de mi día a día. Lo que realmente me conmovió fue su generosidad. Comprendieron la carga financiera que estaba enfrentando y me ofrecieron descuentos para ayudarme a salir adelante. Su compasión y profesionalismo marcaron una gran diferencia. Antes de llegar aquí, tuve una experiencia terrible con un dentista oportunista—Raymond M. Tash, DDS—que solo me dejó problemas. Pero gracias a Downey Promenade Dental Group, finalmente siento que estoy sanando y recibiendo el trato que todo paciente merece.

Google Reviewer

My whole family has been coming to this dental group for at least five years. I started taking my kids here because this group really prioritizes minimizing and, if possible, eliminating dental anxiety which was something I struggled with growing up. Particularly with sensory sensitive kids, the staff here has really gone above and beyond to ensure all our experiences are as positive as possible. I don't disagree with other posts about sometimes having longer wait times or it being difficult to reschedule at times. The reality is they serve many patients because their service is just that good, in my opinion. During mine or my kids' appointments, I don't ever feel rushed, so I trust that care is being taken with other patients as well and sometimes my wait will be a bit longer. When I've needed an emergency appointment, I was able to schedule one quickly so I believe they prioritize scheduling availability appropriately. In the rare instances I've had an issue with any service, it is always addressed quickly and professionally. I have never felt oversold or pressured into any treatment, and have always felt like my input was valued regarding my own care. Truly, I cannot say enough good things about this office. Every staff member you encounter from the moment you walk in is kind, personable, and professional. I cannot recommend them enough.

Google Reviewer

Very professional and considerate I would definitely recommend this dental practice 😊